Head of Design - Health
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers!
Job Description
We are looking for a Head of Design - Health to lead and manage a team of multifaceted designers focused on maximizing trust and expanding access to the Cash App ecosystem. Our teams help every customer feel safe and supported by setting a higher experience bar for how we increase account security, verify identities, handle bad activity, and provide helpful customer support.
You will lead product designers and managers across the five work streams within Health. You will join the leadership group responsible for the Health product development organization.
As the Head of Design - Health, you will recruit a team of accomplished creatives, promote an environment for creativity and growth, facilitate connections across teams and disciplines, influence the product vision at multiple altitudes and drive positive customer and business results.
You will:
Lead and scale a distributed design team, inclusive of Product Designers and Design Managers
Guide the careers and development of your team, ensuring the amplification and growth of team members, including managers
Bring comfort and expertise in technical environments, including knowledge of the mobile client-side development process
Develop deep partnerships across our business to effectively speak to design processes, design goals, and deliver user insights that inform product and go-to-market decisions
Play an important role in strategic planning efforts to understand and bridge our priorities with Design investment and output
Contribute to Design team culture and take ownership for I&D efforts
Qualifications
You have:
Experience as an influential design leader who delivers impactful, strategic work that moves a business forward
Experience managing talent and cultivating career growth
A keen systematic and visual eye, and an understanding of how to use creativity to meet team goals
Experience collaborating with leadership to inform product development processes and an understanding of how to solve product challenges across platforms
Multiple examples of shipping successful high quality, end-to-end experiences or products
Extensive industry experience with a proven track record of scaling product design teams
Bias towards action with a high degree of self-sufficiency and ability to influence up and across disciplines
Keen interest in innovating within complex problem spaces that do not have inspiring industry standards.
An understanding of performance marketing and brand marketing strategies
A clear point of view on design direction, an openness to new ideas and a bias for transparency and communication
Empathy for the customer, your teammates, and our mission
Additional Information
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Benefits include the following:
Healthcare coverage
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off
Learning and Development resources
Paid Life insurance, AD&D. and disability benefits
Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.