Technical Writer at BigML
BigML is seeking an experienced Technical Writer to help us make Machine Learning beautifully simple for everyone. Our patented Machine Learning technology supports a fast-growing customer base in more than 120 countries. We embrace distributed teams and like to work remotely so location is irrelevant for any position at BigML, but we'll do our best to motivate you to temporarily, or permanently, move to Corvallis (Oregon, US) or Valencia (Spain) to work closer to other team members.
Responsibilities:
You will work with our Product Development team that is continually adding new features and functionality crowned by our highly anticipated quarterly releases. Apart from major new algorithms and data manipulation capabilities, we make countless enhancements to existing features to improve on our category leading ease of use, programmability and scalability. All of this creates the challenge of being able to educate our users quickly to maximize the adoption and ongoing engagement with BigML by clearly communicating complex and technical information with your initiative.
As a key member of our Product team, you will have to:
Often collaborate with programmers, product managers and the marketing team to obtain an in-depth understanding of the product and the documentation requirements for timely and complete delivery of such new educational material.
Update our existing corpus of online guides, user manuals and other educational content to avoid any confusion since these digital assets are integral to the experiences of tens of thousands of developers, analysts and scientists solving real life Machine Learning problems at scale.
Play a decisive role in choosing the technologies, tools and practices that add to the productivity of our Product Development, Customer Success and Product Marketing efforts.
Desired Skills and Experience
Requirements:
BA or BSc. in a related field e.g., Journalism, Communications, Literature.
3+ years of technical writing experience (ideally at a software firm).
Overall effective writing in English. Excellent command of grammar, punctuation, and vocabulary.
High degree of proficiency with LaTeX and graphics design tools.
Knowledge of Git.
Unmatched attention to detail.
Be able to work independently; take personal initiative to anticipate and resolve problems to consistently meet deadlines.
Pluses, but not required (you'll learn a lot about them working at BigML anyways):
Understanding of Machine Learning concepts.
Experience working with ultra-agile distributed teams in a startup environment.
Proficiency in Spanish or other business useful languages.
Some programming and analytics experience.