Healthsparq

At HealthSparq, we help people make smarter healthcare choices by partnering with health plans to share cost and quality information about doctors, hospitals, medical services, and medications. Serving more than 80 million members across the country, we put people at the core of everything we do by conducting continuous usability testing, turning consumer research into product innovations, hosting industry panels featuring everyday people, and bringing human stories to the forefront through our #WTFix campaign. Using these insights, we create solutions to help people understand and navigate the healthcare system better than ever before.

Healthcare is confusing, often leaving members frustrated and confused. But it doesn’t have to be this way. Thanks to HealthSparq One, our comprehensive healthcare guidance and transparency solution, whether your members are looking for a doctor, treatment, facility, or cost estimate, you can give them a clear view of their healthcare options. Our platform goes beyond a simple cost estimator to meet all of your members’ needs, from treatment planning to appointment setting and beyond.

HealthSparq One delivers continuous enhancements at scale, allowing you to create a unique experience that meets your specific needs. Gain insights about member behavior and optimize engagement through a 360-degree view of interactions with your plan. And, if you prefer to manage your own applications, our APIs seamlessly integrate your valuable data to power a truly customized member experience.

Empower your members to be smart consumers by encouraging them to seek care from high-quality, cost-effective providers. With HealthSparq One, you can guide members to convenient healthcare, such as telehealth or urgent care, or even provide access to clinical triage via live chat.