Workforce Development - Part 3

  • Event

What is the objective of the Trainer?

  • Building an intimate relationship/partnership to guiding the employee on the road to success

  • Skills assessment > skill development > skill ready

  • Prepare / train for a specific job

  • Impart skills to the client - basic skills (hygiene, etc), specialized skills to get client qualified for a specific job

  • Facilitate the client to get the skills they need

  • Training a specific skill (i.e. mechanic, administrative, medical assistant, carpenter, electrician)

What metrics should the DAO track for the Trainer?

  • Feedback from clients after training

  • Ratings of how useful particular skills are after

  • Rate of matching to a specific job

  • Success rates

  • Tracking the candidates and their outcomes

What kind of training / certification should be required for the role of the Trainer?

  • Empathy training

  • Domain specific qualification

  • Trauma certified

  • Train the trainer - to build ecosystem of available trainers and build a sense of pride in the work

How will work be verified?

  • Client feedback

  • Session notes

  • Meetings per week teaching

How will people get paid?

  • Apply for ongoing government funding

  • Take donations

  • Allocate through DAO, vote and approve

How might people try to game the system?

  • Collusion between clients and trainers

  • If funds are allocated by vote and proposal, then proposal fraud or vote manipulation

What is the objective of the Employer Development Manager?

  • Bring on employers that have job openings for entry level jobs

  • Fundraising/ partnerships and relationships to create opps for job seekers, build brand recognition, and bring funding to the org

  • Brand recognition / spokesperson

  • Develop and manage partnerships to bring funding or other backend support

  • Get sponsorships

  • Create incentives

  • Maintain a registry of openings, stats and applications processed

  • Manage a CRM and ongoing follow up with the employers to track hiring pipelines

  • Interact with recruiter - find out demand and and be influential in placing people

What metrics should the DAO track for the Employer Development Manager?

  • Number of verified openings added

  • Number of employers onboarded

  • Number of successful placements made

  • Quality of jobs / opportunities - job seekers are excited, happy, well paid and employers are satisfied

  • Tracking retention rates

  • Net promoter score of employers

  • Employee satisfaction (happiness) survey

  • Employer satisfaction

  • Secured sponsorships and donations

  • Brand awareness - press, marketing, recognition for the DAO

What kind of training / certification should be required for the Employer Development Manager?

  • Empathy training

  • Domain specific qualification

  • Trauma certified

  • Business related degree (aligned to strategy, marketing, etc.)

  • Interpersonal skills to work cross-functionally with leadership, marketing, etc.

  • Highly skilled and motivated to build an maintain relationships

  • Growth marketing experience

  • Experience working with non-profits

  • Experience with unhoused population

  • Training materials for recruiters

  • Training on lead qualification / preparing employers (sensitivity training)

  • Entry level onboarding

  • Trained on local policies and regulations

  • Training materials for recruiters

How will work be verified?

  • Online CRM tool for reporting of: partners, jobs, success stories, employee satisfaction

  • Sponsors and partnerships > smart contracts

  • Weekly updates/dashboard with KPIs

  • Count job openings / employer stats automatically but allow people to launch a dispute if the job opening isn't real.

  • Employer signs to verify a placement

  • Verifier role ensures that the employer was properly onboarded

  • A verifier is selected at random to verify employer

  • Each employer only needs to be verified once and then any number of employee can be placed thereafter

How will people get paid?

  • Base salary + incentives for jobs filled / long term jobs maintained

  • Base salary + commission

  • Commission to start until proven (for example: after 3 placements, they can start earning a base salary)

  • Commission paid after placement

How might people try to game the system?

  • Update dashboard in less than truthful ways

  • People could scrap postings without really onboarding the employees

  • Employer and Employer Development Manager (EDM) could collude to get EDM paid

What is the objective of the Career Coach / Case Manager?

  • Learn about the client and what skills they have

  • Connect them with the appropriate training to prepare them for their next step

  • Ensure that the employees is properly placed ideally in a role that is sustainable and one that they can develop in.

  • To be aware of the models that create successful outcomes.

  • Ongoing and active knowledge of the employment landscape and state and municipal policy and program pipelines

  • Help the client define their goals and the steps to achieve their goals

  • Define and address any weaknesses and restrictions they may have to achieving their goals.

  • Keeps the employee at the center - making sure that it is all working and tracking the success - housing, job training, housing, credit, legal, soft skills, overcome trauma in mental illness and addiction, hygiene, transportation, food, child care

  • Designing a human centric road map that puts a plan together

  • Skills assessment and advisement

  • Connect client to resources and empower them

  • Explore career paths together

  • Identify and address weaknesses and restrictions

  • Knowledge of current employment landscape (policy and program pipelines)

  • Sustained employment for the employee

  • Employer education / culturally and data-based context

  • Awareness of successful models and outcomes (i.e. program architect)

What metrics should the DAO track for the Career Coach / Case Manager?

  • Person with a job sustain is a life restored

  • Client satisfaction

  • Placement success

  • Track interviews and certifications

  • Compensation of the employee (if they were able to guide them to get a pay increase or a higher paying job)

  • Trauma referrals and interventions (meetings and medication)

What kind of training / certification should be required for the role of the Case Manager?

  • Workforce Development Training (3-6 months)

  • Social worker

  • No gatekeeping of formerly homeless - requirements should be simple

  • Personal development and transformational training to change behavior and produce desired results

  • Trauma informed models (Tracking culture and emerging field research)

  • Alternatives to violence

How will work be verified?

  • Blockchain

  • Reporting verification like in traditional companies

  • Returning client mechanism - survey

  • KPI's

  • Number of interactions, referrals given (i.e. supportive care, treatment, etc.)

  • Zoom recording

How will people get paid?

  • Money, token, USDC

  • Education backed

  • Grants

  • Donations

  • Carbon off-setting scheme - buy to pay off mortality and burn

  • Living wage - ideally don't have to have another job

  • Paid for contributions via DAO

How might people try to game the system?

  • Falsifying data


Name

Workforce Development - Part 3

Types

Organizers

Time

Wednesday, August 2 @ 12:00 - 1:30pm