Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.
Candidate Profile
Handle all inbound inquiries in P2P market
Provide accurate information to resolve problems
Continuously educate oneself with up-to-date information
Escalate issues to team leaders and managers
Adhere to Quality Assurance standards
Follow team schedule
Assist in additional processes as required
Demonstrate good team working attitude
Compensation & Perks
2-3 years experience in frontline customer support
Passion for solving complex problems
Adaptable and resilient
Excellent multitasking and time management skills
Fast internet connection (5mbps minimum)
Knowledge of blockchain/digital assets a plus
Flexible working hours capability
Fluent English
Name
Customer Service Agent - Merchant Team
Description
A customer support role in the P2P market at Binance, handling inquiries and providing support for the world's largest cryptocurrency exchange.
Publish date
03/09/2025 14:42:58